Privacy Policy
1. Information We Collect
a. Personal Information
- Name, email address, phone number
- Delivery address and billing details
- Payment information (processed securely by third-party payment gateways)
b. Non-Personal Information
- Device information (e.g., IP address, browser type, operating system)
- App usage data, such as pages visited, interactions, and preferences
c. Location Information
- We may collect location data to facilitate order delivery (only with your permission).
2. How We Use Your Information
- Process and fulfill your grocery orders
- Provide customer support
- Improve user experience and app functionality
- Send promotional offers and updates (with your consent)
- Detect and prevent fraud or security breaches
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Payment processors, delivery partners, and analytics providers
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of a merger, sale, or acquisition
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Choices and Rights
- Access & Correction: You can update your profile and personal details within the app.
- Opt-Out: You can unsubscribe from promotional emails at any time.
- Delete Account: You can request the deletion of your account and data by contacting us at [support email].
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your device settings.
7. Third-Party Links
Our app may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app or via email.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: business@kalamacademy.org
Thank you for using My Galla! Your privacy is important to us.